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Refund Policy
At, The Virtual Ally client satisfaction is our priority. While we strive to deliver excellent service, we have clear policies for refunds or adjustments:
Refund Conditions:
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Refunds are considered if services were not delivered as outlined in the project agreement
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Requests must be made within 2 days after receipt of the payment
Service Adjustments:
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If minor issues arise, we provide revisions or corrections at no extra cost
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Major adjustments may incur additional charges depending on project scope
How to Request a Refund/Adjustment:
Contact us at contactus@thevirtualally.com with details of your concern. We aim to respond within 2 business days.
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